Privacy Policy

ShelfSupportBrackets.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website (shelfsupportbrackets.com), make a purchase, or interact with our services. Please read this policy carefully. By accessing or using our site, you agree to the terms described herein. If you do not agree, please do not use the site.

Information We Collect

We collect the following types of information:

Personal Information: When you make a purchase or contact us, we may collect your name, email address, shipping address, billing address, phone number, and payment details (such as credit card information).

Technical and Usage Data: We automatically collect information about your device and how you use our site, including your IP address, browser type, device type, referring/exit pages, and usage patterns. This may be collected via cookies, log files, and similar tracking technologies.

Order and Shopping Data: Information related to your purchase history, shopping preferences, and order details.

How We Collect Information

Directly from You: When you create an account, place an order, fill out forms, or communicate with us.

Automatically: Through cookies, log files, analytics tools, and other tracking technologies as you browse our site.

From Third Parties: Such as payment processors, analytics providers, or advertising networks.

How We Use Your Information

We use your information to:

Process and fulfill orders, including shipping and payment processing

Communicate with you about your orders, account, or customer service inquiries

Improve and personalize your shopping experience

Send you marketing communications (if you opt in)

Analyze site usage and improve our website and services

Comply with legal obligations and prevent fraud

Sharing Your Information

We may share your information with:

Service Providers: Third-party companies that help us operate our site, process payments, fulfill orders, provide analytics, or deliver marketing communications. These providers are required to protect your data and use it only for the services they perform for us.

Legal Compliance: When required by law, regulation, legal process, or governmental request.

Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

ShelfSupportBrackets.com uses cookies and similar technologies to:

Enable essential site functions

Remember your preferences and settings

Analyze website traffic and usage patterns

Deliver relevant advertisements (if applicable)

You can manage or disable cookies through your browser settings. Some features of our site may not function properly without cookies.

Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of sensitive data during transmission (HTTPS)

Secure payment processing through PCI DSS-compliant providers

Regular security reviews and restricted access to personal data

Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

Access the personal information we hold about you

Correct or update your information

Request deletion of your data

Object to or restrict certain data processing activities

Opt out of marketing communications at any time

To exercise your rights, please contact us using the information provided below.

Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at 800.363.4979.

This Privacy Policy is designed to be clear, transparent, and compliant with major privacy regulations such as the GDPR, CCPA, and other applicable laws.